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500 Connection timed out

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Hello,

 

I receive a 500 Connection timed out error.

I know that there are some threads to this error but I can´t find a solution for us.

 

This is the error description:

 

Error:            -5

Version:        7000

Component:  ICM

Date/Time:    Tue Mar 04 07:02:38 2008

Module:        icxxthr.c

Line:             2698

Server:         crmprod_CRP_01

Error Tag:     {-}

Detail:          Connection to partner timed out after 60s

 

Now I have found in this forum some information about the parameters icm/keep_alive_timeout, icm/conn_timeout and icm/server_port_*

 

Our settings for this parameters are:

 

icm/server_port_0 = PROT=HTTP,PORT=8001

icm/server_port_1 = PROT=SMTP,PORT=25

 

icm/keep_alive_timeout (sec.) = 600

icm/conn_timeout (msec.) = 5000

 

Can someone please explain me which parameters occurs this error and which parameters I can change that the connection time is longer than 60 seconds?

Where can I change the parameters?

 

Regards

Philipp

 


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