Hi Experts,
We would like to extract data from C4C system to a file in a XML format. i.e. data dump of all customers, prospects, Leads , opportunities etc from C4C to a file in XML format.
We use PI as the middle ware and I know there are Standard C4C API available to fetch the records , I have the following questions:
1. We cannot use Odata Services from C4C system as we don't yet have an Odata Adapter in our PI system. Our PI system is on 7.4 SP0 and to my knowledgde Odata adapter is available when you install an add-on ?
2. Say, If I get the Odata Adapter running on PI and can consume Odata services from C4C. For the scenario of writing Odata to XML, how can I configure the trigger in PI. Since the target is a File system and C4C cannot push data, how could I trigger the interface in PI to consume Odata service and write it to file in XML ?
3. As other alternative, I could use SOAP Queries on C4C to fetch data. However, since I use a file system as target . How could I trigger the interface such that it calls SOAP query on C4C and fetch results in to file as XML ??
Appreciate any suggestions.
-Amber